Optimized Print Services

GLOBAL PROFESSIONALS NETWORK

Making printing infrastructure work efficiently

Office technologies have advanced, users’ needs have changed. A lot of current printing environments are patchworks of printing, imaging and fax devices that aren’t managed or serviced to keep up with today’s business world.

Konica Minolta’s Optimized Print Services (OPS) combine consulting, hardware, software implementation, and workflow management in order to lower document spend. The OPS concept focuses on five essential areas:

Introduction

The OPS concept focuses on five essential areas:

Fleet

Right-sizing the document output fleet to actual business needs

Providing optimal business process and fleet support

Establishing continuous optimization

– balanced with minimal cost of ownership and environmental impact.

Security

Designing and implementing IT and information security solutions

- from user authentication and data-safe hard disk handling of disposed of devices to complex network security requirements.

Green

Supporting a company’s sustainability goals by –

implementing the most environmentally friendly document-related hardware and business workflows, and

subsequent monitoring and assessment of environmental performance throughout its lifecycle

Finance

Offering different purchasing and leasing options as well as various contract models, and integrating existing contracts into a single transparent financial plan.

Process

Analysing all business-relevant document flows aimed on increasing productivity to benefit from saving potentials and design by implementing and operating customized solutions to meet your precise daily needs.

OPS Consult

All improvements resulting from OPS Consult are based on defined consulting procedures and powerful analysis tools allowing customers to understand every single step on the way to a tailor-made solution.

Capture

Software-based identification of existing print assets, precise monitoring of the current utilization patterns and printing volumes. User interviews to detect specific document work-flows, individual needs, and service-level demands.

Analyse

Precise TCO calculation with benchmarking against average market costs. Detailed analysis of needed and recommended print services to meet document-based business process requirements.

Optimize

Designing a print environment that fits each organization’s business needs through analytics and visualization via comprehensive floor plans.

OPS Implement

OPS is more than just installing a new print solution. It provides change management based on customer requirements. This includes dedicated project management in accordance with recognized standards as well as support for appropriate involvement of stakeholders and users. Companies benefit from the strong direct organization and the experience of a market leader.

Project

Dedicated project management resources, organized and controlled processes from start to finish.

Change

Delivery of all products, licenses, and consumables for a pre-determined and agreed upon testing period where Konica Minolta provides technical consulting and remote support.

Information and Training

Provision of detailed documentation for users and administrators. Standard or tailor-made internal promotion material and events. Tailored training to key users and internal support staff.

OPS Manage

After having tested and established the new print infrastructure, OPS offers a scalable portfolio of services to run and manage the fleet. Tailored to individual requirements, these can complement existing IT services or take over full operational responsibility.

Operate

Pro-active service, remote and on-site, automatic delivery of consumables and replacement parts.

Monitor

Continuous supervision of all networked and locally attached devices to monitor the machines’ utilization, status, and alerts.

Improve

Regular management reports, review meetings, and active searches for further improvements and optimisation.

HGO Portugal Optimized Print Service Success Story

Located on the south of Tejo River, Portugal, Garcia de Horta has been the most important hospital. In addition to all the technology that is integrated, Garcia de Horta also has other technologies that help in the daily management of the hospital.

Facing the challenge to monitor the printing part, the technological platform implemented by Konica Minolta, now allows to know in real time all the costs associated with printing services.