Optimised Print Services

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Making printing infrastructure

work efficiently

Office technologies have advanced, users’ needs have changed. A lot of current printing environments are patch -works of printing, imaging and fax devices that aren’t managed or serviced to keep up with today’s business world. Konica Minolta’s Optimised Print Services (OPS) combine consulting, hardware, software implementation and workflow management in order to lower document spend. The OPS concept focuses on five essential areas:

 

Fleet: Right-sizing the document output fleet to
actual business needs, providing optimal business
process and fleet  support, and establishing continuous
optimisation – balanced with minimal cost of ownership
and environmental impact.                        

 

 

Process: Analysing all business-relevant document
flows in order to increase productivity, to benefit
from saving potentials and design, to implement and
operate a solution tailormade to meet your precise
daily needs.

Finance: Offering different purchasing and leasing
options as well as various contract models, and
integrating existing contracts into a single
transparent financial plan. Security: Designing
and implementing IT and information security
solutions, from user authentication and data-safe
hard disk handling of disposed devices to complex
network security requirements.                        

 

 

Green: Supporting a company’s sustainability goals
by implementing the most environmentally friendly
document-related hardware and business workflows,
and through the subsequent monitoring and assessment
of environmental performance throughout the lifecycle.

   

 

 

OPS Consult   

 

All improvements resulting from OPS Consult are based on defined consulting procedures and powerful analysis tools allowing customers to understand every single step on the way to a tailor-made solution.

Capture: Software-based identification of existing print assets, precise monitoring of the current utilization patterns and printing volumes. User interviews to detect specific document work-flows, individual needs and service-level demands.

Analyse: Precise TCO calculation with benchmarking against average market costs. Detailed analysis of needed and recommended print services to meet document-based business process requirements.

Optimise: Designing a print environment that fits each organisation’s business needs through analytics and visualisation via comprehensive floor plans.

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OPS Implement

OPS is more than just installing a new print solution. It provides change management based on the customer requirements. This includes dedicated project management in accordance with recognised standards as well as support for appropriate involvement of stakeholders and users. Companies benefit from the strong direct organisation and the experience of a market leader.

Project: Dedicated project management resources, organised and controlled processes from start to finish.

Change: Delivery of all products, licenses and consumables for a pre-determined and agreed upon testing period where Konica Minolta provides technical consulting and remote support. Rollout management where appropriate due to the size of the project.

Information and training: Provision of detailed documentation for users and administrators. Standard or tailor-made internal promotion material and events. Tailored training to key users and internal support staff.

 

OPS Manage

After having tested and established the new print infrastructure, OPS offers a scalable portfolio of services to run and manage the fleet. Tailored to individual requirements, these can complement existing IT services or take over full operational responsibility.

Operate: Pro-active service, remote and on-site, automatic delivery of consumables and replacement parts.

Monitor: Continuous supervision of all networked and locally attached devices to monitor the machines’ utilisation, status and alerts.

Improve: Regular management reports, review meetings, and active searches for further improvements and optimisation.

 

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