Our Service Commitments

U-Bix Corporation is a 41-year-old Top 1000 Company engaging in selling and distributing office machines and their related services with the objective of being a one-stop solutions provider for its customers.

U-Bix prides itself on setting the industry standards for quality service. Our service commitment is that we guarantee a 2-hour response time to client calls, from 7am to 7pm, 7 days a week including holidays.  This is a commitment we have made 35 years ago which we continue to uphold today. 

All of our Service Engineers underwent extensive Copier Technician Training Programs conducted by Facilities Management Academy – a TESDA accredited training school. These programs are specifically designed to train entry level workers in acquiring the necessary skills to become efficient copier key operators, copier technicians, service engineers, and refurbishing engineers.

Our Service Engineers are also Konica-Certified, or officially recognized by Konica to have mastered basic technical knowledge required for selling and servicing Konica Minolta machines. Being a Konica-Certified Engineer (KCE) exemplifies the highest engineer competence in assembling, refurbishing, and servicing office machines. U-Bix has the most number of KCEs nationwide – the second-highest among all Konica distributors worldwide.

In 2006, U-Bix was successfully certified to meet the requirements for ISO 9001:2000. Our certification was duly upgraded to ISO 9001:2008 in 2010. By being ISO 9001 certified, our customers are guaranteed of systematic and continual improvement in providing excellent service.